Web Design & Development

Websites That Work as Hard as You Do

Look Sharp. Load Fast. Turn Visitors Into Customers

A beautiful site that doesn't rank or convert is just decoration.

We build digital experiences rooted in strategy, designed with intention, and engineered to perform.

Built With Purpose

Every site we build starts with a question: what does this website need to do for your business? Not what it needs to look like — what it needs to accomplish. Strategy and copywriting come before design. SEO gets built in, not bolted on. Every decision ties back to that answer.

A small team giving you a personalized experience. No handoffs. The strategist who planned your site is the same one reviewing the final build. Projects don’t drag — clear milestones, tight feedback loops, and tools that make collaboration painless.

Real sites. Real brands. Real results.

How We Get There

01.

Discovery & Architecture

Before we sketch a wireframe, we dig. Your brand. Your customers. The competitive landscape. We're hunting for the golden nuggets — the positioning, differentiators, and stories that actually make people care. Then we map your site's structure around user intent and conversion paths. Every page gets a job.

03.

Design & Iteration

With the words locked, we move into high-fidelity mockups. You see the visual direction. You feel the brand coming to life. And we identify where the copy needs massaging before a single line of code is written. This is where alignment happens — not after the site is half-built.

05.

QA & Launch

You review the build directly on the page using Markup.io — click anywhere, leave a comment. No spreadsheets. We meet to tie up loose ends. Run a full manual review and site crawl. Launch together. Then crawl again post-launch to catch anything that shifted.

02.

Copywriting

Copy comes before design. Our copywriter — 20+ years in the game — writes the messaging that will actually live on the site. Not placeholder text. Not "we'll fill this in later." Real copy, rooted in the discovery work, written to convert. Design serves the message. Not the other way around.

04.

Development & SEO Staging

While the site is being developed, we stage your SEO in parallel. Redirect maps so you don't lose the equity you've built. Metadata for every page. Technical foundations baked in from the start. SEO isn't a phase at the end. It's woven into the build.

06.

Support & Training

We don't disappear. For four weeks, you get complimentary changes and tweaks, direct support, and custom training videos — recorded on your site, showing your workflows. You walk away knowing how to run the thing.

01.

Discovery & Architecture

Before we sketch a wireframe, we dig. Your brand. Your customers. The competitive landscape. We're hunting for the golden nuggets — the positioning, differentiators, and stories that actually make people care. Then we map your site's structure around user intent and conversion paths. Every page gets a job.

02.

Copywriting

Copy comes before design. Our copywriter — 20+ years in the game — writes the messaging that will actually live on the site. Not placeholder text. Not "we'll fill this in later." Real copy, rooted in the discovery work, written to convert. Design serves the message. Not the other way around.

03.

Design & Iteration

With the words locked, we move into high-fidelity mockups. You see the visual direction. You feel the brand coming to life. And we identify where the copy needs massaging before a single line of code is written. This is where alignment happens — not after the site is half-built.

04.

Development & SEO Staging

While the site is being developed, we stage your SEO in parallel. Redirect maps so you don't lose the equity you've built. Metadata for every page. Technical foundations baked in from the start. SEO isn't a phase at the end. It's woven into the build.

05.

QA & Launch

You review the build directly on the page using Markup.io — click anywhere, leave a comment. No spreadsheets. We meet to tie up loose ends. Run a full manual review and site crawl. Launch together. Then crawl again post-launch to catch anything that shifted.

06.

Support & Training

We don't disappear. For four weeks, you get complimentary changes and tweaks, direct support, and custom training videos — recorded on your site, showing your workflows. You walk away knowing how to run the thing.

Built for You, Not Us

No handoffs

The strategist who planned your site reviews the final build. Small team. No gaps.

Projects that ship

Clear milestones. Tight feedback loops. Tools that make review painless. We don't let timelines drag.

No dependency

We build on platforms you can manage. We train you. We leave you with documentation and custom videos. You don't need us for every small update — but we're here if you want us.

What's Included

Your Best Website Is Waiting

We’ll be in touch within 1 business day:

Or catch us by phone:

Carolina Loureiro

Project Manager

Carolina knows that creativity without structure is just noise. With a background in audiovisual and international cultural productions, she brings operational precision to creative environments — turning complex moving parts into clear, executable workflows. At DeFrance, she’s the bridge between strategy and execution: the person who makes sure nothing gets lost between the initial brief and the final deliverable. Her focus is simple: keep the process smooth so the work can be great.

Gabriel Louback

Copywriter

Gabriel is a storyteller, which sounds simple until you understand what he means by it.

With over 20 years of experience across journalism, brand strategy, and copywriting, he has written for brands like Coca-Cola, Jack Daniel’s, Heineken, Ford, Maersk, Mercedes-Benz, and Pfizer; and spent a decade doing communications work for humanitarian nonprofits. The breadth is real. But the through line is always the same: he listens until a brand’s story feels like his own, and then writes it that way.

That’s what makes his copy feel lived-in rather than manufactured. Whether he’s writing for a fly fishing lodge in Mexico or a climbing gym in Asheville, Gabriel brings genuine curiosity, deep listening, and the ability to turn what a brand is into something an audience actually feels.

Margaret DeFrance

Chief Creative Officer & Business Development Director

Margaret leads creative vision and business development at DeFrance Digital, which, in practice, means she’s the person who makes the work look inevitable.

With a background in fine art and over a decade of experience spanning creative direction, sales, and marketing, Margaret brings something rare to every project: the ability to see a brand clearly and translate that clarity into design, messaging, and strategy that actually resonates.

Before DeFrance Digital, she built a career closing deals and leading creative for clients across industries; developing the kind of commercial instincts that most creative directors never have to sharpen. That combination of artistic eye and sales intelligence is what makes her such a powerful advocate for the brands she works with.

At DeFrance Digital, Margaret oversees brand identity, website design, and creative direction – and works directly with clients from the first conversation to the final deliverable. If the work feels cohesive, intentional, and unmistakably on-brand, Margaret’s fingerprints are on it.

Martin DeFrance

CMO, Founder

Martin founded DeFrance Digital on a simple but rare premise: the person who owns the agency runs your account. No handoffs, no account managers passing messages up the chain; just direct access to a senior strategist who is personally invested in your growth.

With over a decade in digital marketing, Martin has built and scaled brands across outdoor adventure, medical aesthetics, natural products, and more. Before DeFrance, he served as Director at Volume Nine and currently holds the CMO role at Cultivate Management Group (a network of outdoor adventure companies across the Southeast).

He’s the strategist, the account lead, and the person you’ll hear from on Monday morning.